TEIN4 NOC Annual Workshop
Date :November 25 - 29, 2013
Time : 9:00 -17:00
Venue : intERLab, AIT

Phil Regnauld, NSRC
Carlos Armas , NSRC
Chris Elliot, NSRC
Hans Kuhn, NSRC
Viraphan Samadi, intERLab
Dibya Khatiwada, intERLab

Course Duration :5 Days
Maximum Class Size: : 32

This workshop is designed for engineers and system staffs at ISPs and large networks including academic networks who are involved with system management, network monitoring and management and problem response. The course is for those who need to manage diverse Network and NOC operations. Please review the Agenda to see the topics to be covered. Labs constitute about 60% of the course.

  • A laptop with wireless capability
  • IPv4 addressing and general network concepts.
  • Knowledge of UNIX and/or Linux.

Required Software in Class:

PuTTY SSH client for Windows (SSH) Linux, UNIX (Mac OS) already have SSH installed


Day 1
  • Introductions, Workshop Details
  • Introduction to Network Monitoring and Management
  • Brief introduction to Linux command line and tools
  • Cisco IOS Configuration Basics
  • SNMP (Simple Network Management Protocol)
  • TEIN member country update session
Day 2
  • Cacti - Graphing tool (incuding SNMP)
  • Observium - Automated Network Monitoring and discovery
  • Smokeping - Latency/round-trip time, jitter and packet loss monitor
  • TEIN member country update session
Day 3
  • Nagios - Server and Service monitoring and alerting
  • Log Management (syslog) - Collecting logs and monitoring them for patterns
  • Documentation, NOCs and Netdot (Network Documentation Tool)
  • TEIN member country update session
Day 4
  • Netdot
  • Netflow_NfSen - traffic analysis and exploration
  • TEIN member country update session
  • TEIN member country update session
Day 5
  • RANCID: network equipment configuration backup, change tracking and automation
  • RT (Request Tracker): Ticketing systems for helpdesk / support
  • Integrating Nagios and Cacti with RT
  • Exam and certificates
  • QoS session
Detailed session schedule

TEIN member country Updates

Sri LankaPDF

Biography of instructor

Phil Regnauld is a Network engineer and Trainer for the NetworkStartup Resource Center (NSRC). On the side, Phil is a partner atbluepipe a/s, a small company offering development, network managementand DNS consultancy.

Since 1997, Phil has been participating in workshops around the world, including INET Workshops, AfNOG, APRICOT, SANOG, PacNOG, MENOG, ccTLD trainings around the globe.

At NSRC, Phil is helping with workshop planning, material development, teaching and Direct Engineering & Assistance, with a particular focus on helping RENs (Research & Education Networks) get built and running in Asia and Africa.

He currently sits on the technical advisory board of the .FR TLD registry (AFNIC).

Phil holds a bachelor degree of Computer Science from Université Paris V. In previous lives, Phil was a system and networks administrator for the Copenhagen Kingdom Hospital.

Since then he has designed large DNS and mail platforms for organizations in the Danish private and public sectors (healthcare, pharmaceutical and ISPs).

Carlos Armas is a network engineer and trainer for the NetworkStartup Resource Center (NSRC). Carlos is also a managing director at Roundtrip Networks Corp., an online services consultancy.

Carlos has been involved in network workshops and training since 1995, including INET and WALC. At NSRC Carlos helps with workshop planning, training material development, teaching and technical assistance.

Carlos holds a bachelor degree in Computer Engineering from University of Havana/ISPJAE. For the last 5 years he has designed and operated data center and network services for over 20 start-up organizations in the U.S. and Canada.

Prior to working with Roundtrip Networks Carlos held technical management positions at several Silicon Valley-based companies including Babycenter.com, ConsumerHealth Interactive, and Opentable.com. He also served as network services consultant for the U.S. Arthritis Foundation.

Chris Elliot is a network engineer and trainer for the NetworkStartup Resource Center (NSRC). Chris is also one of the core network team volunteers for the IETF meetings.

Chris has been involved in network workshops and training since 1995, including Networld/Interop (now Interop) and Cisco Networkers. Chris has developed and given presentations on VoIP, Wireless and Wireless LAN Security, and a variety of network management topics, including in-depth SNMP training.

Chris is an author of "Performance and Fault Management", CiscoPress, 2000. Chris is also an author of three IETF RFCs and an IETF Operational Note on network meeting requirements.

Prior to his current engagements, Chris worked at Cisco Systems for 13 years as the world-wide network management escalation engineer for technical support, among other positions. Chris was also the lead network engineer at SAS Institute, Inc. for 9 years. Prior to this, Chris worked for the US EPA and a variety of other companies, starting at Teledyne Geotech where Chris was a systems programmer on one of the three computers on the ARPAnet in 1975-78.

Hans Kuhn is a Network Trainer and Project Manager for the NSRC. He has been working with UNIX systems and IP networking since 1991. During that time he has collaborated with various academic and Internet governance groups including Internet2, IETF, ISOC, ICANN, ACUTA, NWACC, and NANOG.

For the past six years, Hans has built IP networks as a consultant to Verilan Inc, and provided systems support to the Trust and Identity group at ISOC. Prior to that time he was Assistant Director for Academic User Services at the University of Oregon.

Hans holds a Bachelor of Arts in Biology and a Masters in Business Administration, both from the University of Oregon.


Certificate of paticipation, training materials, lunch and refreshments will be provided.

Please note that the places are limited and the registration will be on a "first come - first served" basis. If you have any further queries, please contact Ms. Sweet Mae Montelclaro email: training at interlab.ait.ac.th.

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