TEIN4 NOC Annual Workshop
Date :August 25 - 29, 2014
Time : 9:00 -17:00
Venue : intERLab, AIT

Hervey Allen , NSRC
Dean Pemberton, , NSRC
Phil Regnauld, NSRC
Dale Smith, NSRC

Course Duration :5 Days
Maximum Class Size: : 32

The TEIN4 NOC Annual Workshop is targeted at providing a venue for an improvement of operational services of NOCs in order to bring them all to the level qualified for the operation/ management network and/or the support of TEIN applications. The meeting will consist of parallel sessions of working group meetings and workshops. Network operation personnel and managers from the TEIN beneficiary countries will meet within their working group workshop to plan their collaborations and follow-up activities. A session will be allotted for each NOC to provide a country report on NOC Operations.

Workshop Topics:

Basic Network operations for NREN’s
  • Management of NOC
  • Services
  • Helpdesk
  • Network Monitoring
  • Troubleshooting
Emergency Response
  • Coordination
  • Reporting system
Advanced topics
  • Software Defined Network
  • Openflow
  • Virtualized Systems/ Services
Click here for more details
Presentation Files

Biography of instructor

Hervey Allen works for the Network Startup Resource Center (NSRC). The NSRC provides technical information, engineering assistance, training, equipment, and educational materials to network operators at research and education institutions and Internet Service Providers in emerging regions. Over the past few years Hervey has done extensive organizing, coordinating and teaching in network workshops and tutorials covering topics such as network monitoring and management, Unix system administration, security best practices, DNSSEC, scalable network services, and campus network design. These workshops have been held in over 40 countries around the world and have been part of events such as APRICOT, APNIC, SANOG, AfNOG, PacNOG, WALC and multiple ccTLD trainings. Before joining the NSRC Hervey graduated from the University of Oregon in Computer Science, and Pomona College in Los Angeles, California in History of Science. He has run and built help desks at Pomona College and the University of Oregon, was a Systems Engineer with Turbolinux, Inc. and worked with several non-profit organizations building their technical infrastructure. Hervey is a member of several coordinating and planning committees for larger Network Operator Group events, such as AfNOG, APRICOT PAcNOG and SANOG.

Dean Pemberton has worked on both sides of the fence. He has spent time in his career as both a technical trainer, as well as an operational network engineer. While at Ascend Communications and Lucent Technologies, Dean worked as an Asia-Pacific based network troubleshooter traveling across the region debugging and fixing networks. He was also lucky enough to assist both organisations develop their technical qualification programmes. Dean went on to work for Juniper Networks in the dual role of Senior Network Engineer and Technical Trainer, jointly gaining qualifications across the technical (JNCIP) and teaching fields (JNAT). While at Juniper, Dean not only supported some of the largest carrier networks within the region, but also traveled extensively giving both 5 day introductory workshops as well as one day intensive programmes. Upon returning to New Zealand in the mid 2000's, Dean has worked for both public and private sector organisations in a number of technical and policy roles. Currently he is an independent contractor working with InternetNZ in the position of Technical Policy Analyst. It is through this role that Dean plays an active part in the policy development processes of APNIC and other international organisations. Dean continues to provide knowledge and leadership to the New Zealand Internet community through board and trustee positions with the New Zealand Network Operators Group (NZNOG), the New Zealand IPv6 Task Force, and the Wellington Loop Trust. He also serves on the programme committee for the APRICOT and APNIC conferences. Network Security is Dean's other area of expertise. Along with a Masters degree in Computer Science specialising in network attack detection techniques, he holds a board level position with the New Zealand Internet Task Force, a non-profit organisation charged with improving the cyber-security posture of the New Zealand Internet. For the Network Startup Resource Centre Dean teaches and leads workshops as well as providing direct engineering assistance designing and implementing network changes at locations in Asia, the Pacific and Africa.

Phil Regnauld is a Network engineer and Trainer for the NetworkStartup Resource Center (NSRC). On the side, Phil is a partner atbluepipe a/s, a small company offering development, network managementand DNS consultancy.

Since 1997, Phil has been participating in workshops around the world, including INET Workshops, AfNOG, APRICOT, SANOG, PacNOG, MENOG, ccTLD trainings around the globe.

At NSRC, Phil is helping with workshop planning, material development, teaching and Direct Engineering & Assistance, with a particular focus on helping RENs (Research & Education Networks) get built and running in Asia and Africa.

He currently sits on the technical advisory board of the .FR TLD registry (AFNIC).

Phil holds a bachelor degree of Computer Science from Université Paris V. In previous lives, Phil was a system and networks administrator for the Copenhagen Kingdom Hospital.

Since then he has designed large DNS and mail platforms for organizations in the Danish private and public sectors (healthcare, pharmaceutical and ISPs).

Dale Smith is the International Networking Coordinator at the University of Oregon’s Network Startup Resource Center. Dale is a Principal Investigator for the U.S. National Science Foundation working to develop international research network connections, and he also chairs the Emerging NREN group for Internet2, a national research and education network in the USA. Prior to working as the International Networking Coordinator, Dale was the Director of Networking and Telecommunications Services at the University of Oregon where he worked for over 30 years to develop networking facilities for the University of Oregon and the Pacific Northwest region. Dale received his Bachelor and Masters degrees at the University of Oregon. He has authored a number of papers on leveraging networking technology and teaches throughout Africa and Asia about designing networks to support research and education.


Certificate of paticipation, training materials, lunch and refreshments will be provided.

Please note that the places are limited and the registration will be on a "first come - first served" basis. If you have any further queries, please contact Ms. Sweet Mae Montelclaro email: training at interlab.ait.ac.th.

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